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Amount Off Order

Creating an “Amount Off Order” Discount in Shopify (Step-by-Step SOP) This discount applies to the entire order value , not to specific products or…

By Abhishek DuttaPublished 8 January 2026

Operator's note

Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.

Creating an “Amount Off Order” Discount in Shopify (Step-by-Step SOP)

This discount applies to the entire order value, not to specific products or collections.


Step 1: Open the Discounts Page

  • Log in to Shopify Admin
  • From the left-side menu, click Discounts

Step 2: Click “Create Discount”

  • Click Create discount in the top-right corner

Step 3: Choose the Discount Type

  • A popup window will appear
  • Select Amount off order

Step 4: Select the Discount Method

Choose one of the following options:

  • Discount code
    • Customers must enter a code at checkout
    • Example: SALE10
  • Automatic discount
    • Discount applies automatically at checkout
    • Enter a Title (visible to customers)

Step 5: Enter the Discount Code (If Applicable)

  • Enter your discount code (example: SALE10)
  • Or click Generate random code

(Skip this step if you selected Automatic discount)


Step 6: Set the Discount Value

Under Discount value, choose:

  • Percentage – Example: 10%
  • Fixed amount – Example: ₹100

Enter the discount value accordingly.


Step 7: Choose Who Can Use the Discount (Eligibility)

Select one option:

  • All customers
  • Specific customer segments
  • Specific customers

If you choose Specific customer segments:

  1. Click Browse
  2. Select the required segments using checkboxes
  3. Click Add

Step 8: Set Discount Usage Limits (Optional)

Enable limits if required:

  • Limit number of times this discount can be used
    (Total number of uses across all customers)
  • Limit to one use per customer

Step 9: Discount Combinations (Optional)

Choose whether this discount can be combined with:

  • Product discounts
  • Order discounts
  • Shipping discounts

⚠️ Note:
Allowing combinations may result in a very high total discount. Use carefully.


Step 10: Set Active Dates

  • Select the Start date and time
  • The discount will be active only during this period

Optional:

  • Tick Set end date
  • Choose the end date and time

Step 11: Save the Discount

  • Click Save in the top-right corner

✅ Result

The Amount Off Order discount is now active and will apply to the entire cart value based on your settings.


Best Practices

  • Use this discount for site-wide offers and festive sales
  • Always test the discount before going live
  • Clearly mention minimum conditions (if any) on banners
  • Set an end date to avoid manual disabling

Common follow-ups

Questions Indian D2C teams ask alongside this one

What's the fastest way to get help if a step here breaks for me?

Send the form at the link below — the founder replies within one business day, usually faster. If it's a payment-gateway or shipping issue mid-order, call +91 98666 62226 and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.

Why does this article reference Shopify instead of generic Shopify documentation?

Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.

When does this article get updated?

When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.

Still stuck? Talk to support.

Send the form — the founder replies within one business day, usually faster.

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