Step-by-step guides on Shopify admin, payment gateways (Razorpay, PhonePe, Easebuzz, Cashfree Payments), Shiprocket, and the rest of the India-first ecommerce stack. Written by the people running 200+ stores — updated when the tools change, not when an SEO calendar says so.
Here is a clean, structured knowledge-base article that you can publish directly for your customers: Resolving “Pending Orders” in Faster Checkout (Shiprocket…
This article outlines key considerations, common challenges, and essential best practices to evaluate before selecting Shopify as your e-commerce platform. Use this guide to make…
We will update the video and documentation based on your queries. Please feel free to leave your comments on the YouTube video. For your reference, we have shared a video in the…
Introduction Welcome to the Shopify Standard Operating Procedures (SOP) Guide , prepared by Growww Ecommerce Solutions . This document is created to help Indian eCommerce business…
Accessing the Shopify Dashboard The Shopify Dashboard is the main control panel of your online store. From here, you can manage everything related to your business, including…
Dashboard Overview After logging in to your Shopify account, you will land on the Home page of the Shopify Admin Dashboard . This dashboard acts as the control center of your…
Adding a New Product in Shopify (Step-by-Step SOP) Follow the steps below to correctly add a new product to your Shopify store. This process ensures proper product display,…
Bulk Edit Products in Shopify (Step-by-Step SOP) The Bulk Edit feature in Shopify allows you to update multiple products at the same time. This is useful when you want to change…
Deleting a Product in Shopify (Step-by-Step SOP) Follow the steps below to permanently remove a product from your Shopify store. Step 1: Go to Products Log in to Shopify Admin…
Bulk Delete Products in Shopify (Step-by-Step SOP) Use this method when you want to delete multiple products at the same time . Step 1: Go to Products Log in to Shopify Admin…
Managing Inventory in Shopify (Step-by-Step SOP) The Inventory section in Shopify allows you to view and update product stock levels across your store and warehouse locations.…
Searching a Product in Inventory (Step-by-Step SOP) Use this method to quickly find a specific product and update its stock in the Inventory section. Step 1: Click on the Search…
Viewing & Managing Customers in Shopify (Step-by-Step SOP) This section explains how to view customer details, order history, and manage customer accounts in Shopify.…
Adding a New Customer in Shopify (Step-by-Step SOP) Follow the steps below to manually add a new customer to your Shopify store. Step 1: Open Customers Log in to Shopify Admin…
Viewing & Using Customer Segments in Shopify (Step-by-Step SOP) Customer Segments help you group customers based on behaviour, purchase history, or marketing preferences. This…
Creating Discounts in Shopify (Step-by-Step SOP) Discounts help attract customers and increase sales. Follow the steps below to create different types of discounts in Shopify.…
Creating an “Amount Off Products” Discount in Shopify (Step-by-Step SOP) This discount allows you to reduce the price of specific products or collections using either…
Creating a “Buy X Get Y” Discount in Shopify (Step-by-Step SOP) This discount is used for Buy One Get One (BOGO) or Buy More Get Free / Discounted Item type offers.…
Creating an “Amount Off Order” Discount in Shopify (Step-by-Step SOP) This discount applies to the entire order value , not to specific products or collections. Step…
Adding a Free Shipping Discount in Shopify (Step-by-Step SOP) Free shipping discounts help increase conversions and reduce cart abandonment. Step 1: Open the Discounts Page Log in…
Shopify Reports – Sessions by Location (Simple Overview) The Sessions by Location report shows where your website visitors are coming from . You can view traffic based on…
Shopify Live View – Full Overview Live View shows what is happening in your Shopify store right now . All data updates in real time , including visitors, carts, checkouts,…
Shopify Analytics Overview (Simple Explanation) The Analytics section in Shopify helps you understand how much money your store is making and how customers are visiting your…
Managing Store Policies in Shopify (Step-by-Step SOP) Store policies explain your business rules clearly to customers and help build trust, transparency, and legal protection .…
Updating Store Details in Shopify (Step-by-Step SOP) This section explains how to update your store name, contact details, and business address in Shopify. Step 1: Open Settings…
Shopify Billing Overview (Step-by-Step SOP) The Billing section in Shopify helps you track your subscription charges, transaction fees, taxes, and payments . Step 1: Open Billing…
Setting Up Shipping Rates in Shopify (Step-by-Step SOP) This process explains how to add or modify shipping charges that customers see at checkout. Step 1: Go to Settings Log in…
How to Add a New Product on Shopify (Mobile App) Use this guide to add a product directly from the Shopify mobile app . Follow each step carefully to ensure correct pricing,…
How to Use Orders in Shopify (Mobile App) This guide explains how to view, manage, fulfil, cancel, and refund orders using the Shopify mobile app. Open Orders Open the Shopify…
How to Log In to the Shopify App (Mobile) Follow these steps to access your Shopify store using the Shopify mobile app . Step 1: Open the Shopify App Open the Shopify app on your…
How to Add Variants in Shopify (Mobile App) Variants allow customers to choose options like Color, Size, Fabric , etc. Follow the steps below to correctly add and manage variants…
How to Find Billing & View Bills (Shopify Mobile App) Use these steps to check upcoming charges, view past bills, and download invoices from the Shopify mobile app. Step 1:…
📘 Razorpay Dashboard – Complete Explanation & User Guide 1. Introduction to Razorpay Dashboard The Razorpay Dashboard is the control panel where merchants can…
🔐 Login to Razorpay Dashboard To access the Razorpay Dashboard, open the following URL in your browser: Login URL: https://bankingprograms.razorpay.com/signin Login…
🏠 Home Dashboard (Overview Screen) The Home Dashboard is the main landing page after logging into Razorpay. It provides a quick summary of your account status, recent…
Transactions Section (Payments & Orders) The Transactions section allows merchants to view, track, and manage all customer payment activities. It consists of two main tabs:…
Payment Detail Page The Payment Detail Page displays complete information about an individual transaction. This page helps merchants verify payment status, track customer details,…
Settlements Section The Settlements Page in the Razorpay Dashboard displays all settlement transactions where collected payments are transferred from Razorpay to the…
Reports Section – Razorpay Dashboard The Reports module allows merchants to generate, download, and schedule detailed reports for all business activities including payments,…
Account & Settings The Account & Settings section is used to manage merchant profile information, configure payment methods, integrate APIs, manage business details,…
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