Creating an “Amount Off Products” Discount in Shopify (Step-by-Step SOP) This discount allows you to reduce the price of specific products or…
Operator's note
Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
This discount allows you to reduce the price of specific products or collections using either a discount code or an automatic discount.
Log in to Shopify Admin
From the left sidebar, click Discounts
Click Create discount on the top-right corner
A popup will appear
Click Amount off products
You will see two options:
Discount code
Customers must enter a code at checkout
Example: SALE10
Automatic discount
Discount applies automatically at checkout
Enter a Title (this will be visible to customers)
👉 Choose the option based on your campaign requirement.
In the Discount code field, type your code
Example: SALE10
Or click Generate random code
(Skip this step if you selected Automatic discount)
In the Discount value section:
Choose discount type:
Percentage (example: 10%)
Fixed amount (example: ₹100)
Enter the discount value
Under Applies to, select one:
Specific products
Specific collections
Steps to add products or collections:
Click Browse
Select the required products or collections
Click Add
Under Eligibility, select one:
All customers
Specific customer segments
Specific customers
If you choose Specific customer segments:
Click Browse
Select the required segments using checkboxes
Click Add
You can choose:
No minimum requirements, OR
Minimum purchase amount
Enter the minimum order value (example: ₹999)
Minimum quantity of items
Enter the number of items required
Example: Customer must buy 2 items to get the discount
Tick the options if required:
Limit number of times this discount can be used
(Total usage across all customers)
Limit to one use per customer
Choose whether this discount can be combined with:
Product discounts
Order discounts
Shipping discounts
⚠️ Note:
Allowing combinations can result in a very high total discount. Use carefully.
Choose the Start date and time
(Discount will be active only during this period)
Optional:
Tick Set end date
Select the end date and time
Click Save (top-right corner)
The discount is now active and will apply to the selected products or collections based on your settings.
Test the discount using a test order
Clearly communicate the offer on banners or product pages
Avoid overlapping discounts unless planned
Always set an end date for limited-time offers
Common follow-ups
WhatsApp the support team at the link below. We reply within the hour during business hours (Mon–Fri 09:00–18:00 IST). If it's a payment-gateway or shipping issue mid-order, flag it as urgent and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
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Mon–Fri 09:00–18:00 IST
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