How to Find Billing View Bills (Shopify Mobile App) Use these steps to check upcoming charges, view past bills, and download invoices from the Shopify mobile…
Operator's note
Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
Use these steps to check upcoming charges, view past bills, and download invoices from the Shopify mobile app.
Open the Shopify mobile app
Tap the 4-line Menu (☰) icon in the bottom bar
(second icon from the right)
You will see the main navigation screen with:
Home
Orders
Products
Customers
Analytics
Settings (at the bottom)
Tap Settings
Under Store settings, tap Billing
You will now see:
Upcoming bill (amount & next charge date)
Payment method (UPI ID / Card / Net Banking)
Past bills with status (Paid / Unpaid)
In the Past bills section, you can:
Switch between All / Paid / Unpaid
Use Filter or Sort icons to find a specific bill
Tap any bill number
(example: Bill #360127764)
Inside the bill, you will see:
Bill total
Status – Paid / Unpaid
Paid on date
Payment method
(example: Visa •••• 9008 or UPI)
Shows when:
Bill was created
Payment attempts happened
Payment was completed
Scroll to Details
Tap Subscription, Taxes, or other items to expand
Tap View in charge table for a clean breakdown of all charges
Scroll to the bottom of the bill
You will see Amount due:
₹0.00 → Bill is fully paid
Any amount shown → Payment pending
📌 Shopify will automatically retry payment on the date shown if unpaid.
Tap the three-dot (⋮) menu at the top-right of the bill
Download or share the bill/receipt
(Options may vary by region or app version)
Tap ← Back to return to:
Billing list → Settings → Main app
Check Billing monthly for accounting & GST records
Download invoices for CA or GST filing
Ensure billing address is correct to avoid tax issues
Update payment method before the due date
Common follow-ups
WhatsApp the support team at the link below. We reply within the hour during business hours (Mon–Fri 09:00–18:00 IST). If it's a payment-gateway or shipping issue mid-order, flag it as urgent and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
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Mon–Fri 09:00–18:00 IST
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