Buy X Get Y

Creating a “Buy X Get Y” Discount in Shopify (Step-by-Step SOP)

This discount is used for Buy One Get One (BOGO) or Buy More Get Free / Discounted Item type offers.

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Step 1: Open the Discounts Page

• Log in to Shopify Admin

• From the left-side menu, click Discounts

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Step 2: Click “Create Discount”

• Click Create discount on the top-right corner

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Step 3: Choose the Discount Type

• A popup window will appear

• Select Buy X get Y

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Step 4: Select the Discount Method

Choose one option:

• Discount code

  • Customers must enter a code at checkout

  • Example: SALE10

• Automatic discount

  • Discount applies automatically

  • Enter a Title (this will be visible to customers at checkout)

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Step 5: Enter the Discount Code (If Applicable)

• Type your discount code (example: SALE10)

• Or click Generate random code

(Skip this step if you selected Automatic discount)

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Step 6: Configure “Customer Buys”

Under Customer buys, select the condition:

• Minimum quantity of items (most commonly used), or

• Minimum purchase amount

If you choose Minimum quantity of items:

1. Enter the quantity (example: 2)

2. From Any items from dropdown, choose:

   • Specific products, or

   • Specific collections, or

   • All products

3. Click Browse or search and select the products/collections

4. Click Add

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Step 7: Configure “Customer Gets”

Under Customer gets:

1. Enter the quantity the customer will receive (example: 1)

2. From Any items from dropdown, choose:

   • Specific products, or

   • Specific collections, or

   • All products

3. Click Browse and select the applicable items

4. Click Add

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Step 8: Choose Discount for the “Gets” Item

Under At a discounted value, select one option:

• Percentage – Enter % off

  • Example: 100% (free) or 50% off

• Amount off each – Enter fixed ₹ value

  • Example: ₹200 off

• Free – Makes the “gets” item completely free

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Step 9: Choose Who Can Use the Discount (Eligibility)

Under Eligibility, select one:

• All customers

• Specific customer segments

• Specific customers

If you choose Specific customer segments:

1. Click Browse

2. Select segments using checkboxes

3. Click Add

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Step 10: Set Discount Usage Limits (Optional)

Tick options if required:

• Limit number of times this discount can be used

• Limit to one use per customer

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Step 11: Discount Combinations (Optional)

Choose whether this discount can be combined with:

• Product discounts

• Order discounts

• Shipping discounts

⚠️ Warning:
Allowing combinations can result in very high discounts. Use carefully.

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Step 12: Set Active Dates

• Choose Start date and time

• (Discount will work only during this period)

Optional:

• Tick Set end date

• Select end date and time

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Step 13: Save the Discount

• Click Save (top-right corner)

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✅ Result

The Buy X Get Y discount is now active and will apply as per the rules you set.

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Best Practices

• Test the offer using a test order

• Clearly explain the offer on banners and product pages

• Avoid overlapping discounts unless planned

• Always set an end date for promotional offers