Buy X Get Y

Creating a “Buy X Get Y” Discount in Shopify (Step-by-Step SOP)

This discount is used for Buy One Get One (BOGO) or Buy More Get Free / Discounted Item type offers.

Step 1: Open the Discounts Page

• Log in to Shopify Admin
• From the left-side menu, click Discounts

Step 2: Click “Create Discount”

• Click Create discount on the top-right corner

Step 3: Choose the Discount Type

• A popup window will appear
• Select Buy X get Y

Step 4: Select the Discount Method

Choose one option:

• Discount code
  • Customers must enter a code at checkout
  • Example: SALE10
• Automatic discount
  • Discount applies automatically
  • Enter a Title (this will be visible to customers at checkout)

Step 5: Enter the Discount Code (If Applicable)

• Type your discount code (example: SALE10)
• Or click Generate random code

(Skip this step if you selected Automatic discount)

Step 6: Configure “Customer Buys”

Under Customer buys, select the condition:

• Minimum quantity of items (most commonly used), or
• Minimum purchase amount

If you choose Minimum quantity of items:

1. Enter the quantity (example: 2)
2. From Any items from dropdown, choose:
   • Specific products, or
   • Specific collections, or
   • All products
3. Click Browse or search and select the products/collections
4. Click Add

Step 7: Configure “Customer Gets”

Under Customer gets:

1. Enter the quantity the customer will receive (example: 1)
2. From Any items from dropdown, choose:
   • Specific products, or
   • Specific collections, or
   • All products
3. Click Browse and select the applicable items
4. Click Add

Step 8: Choose Discount for the “Gets” Item

Under At a discounted value, select one option:

• Percentage – Enter % off
  • Example: 100% (free) or 50% off
• Amount off each – Enter fixed ₹ value
  • Example: ₹200 off
• Free – Makes the “gets” item completely free

Step 9: Choose Who Can Use the Discount (Eligibility)

Under Eligibility, select one:

• All customers
• Specific customer segments
• Specific customers

If you choose Specific customer segments:

1. Click Browse
2. Select segments using checkboxes
3. Click Add

Step 10: Set Discount Usage Limits (Optional)

Tick options if required:

• Limit number of times this discount can be used
• Limit to one use per customer

Step 11: Discount Combinations (Optional)

Choose whether this discount can be combined with:

• Product discounts
• Order discounts
• Shipping discounts

⚠️ Warning:
Allowing combinations can result in very high discounts. Use carefully.

Step 12: Set Active Dates

• Choose Start date and time
• (Discount will work only during this period)

Optional:

• Tick Set end date
• Select end date and time

Step 13: Save the Discount

• Click Save (top-right corner)

✅ Result

The Buy X Get Y discount is now active and will apply as per the rules you set.

Best Practices

• Test the offer using a test order
• Clearly explain the offer on banners and product pages
• Avoid overlapping discounts unless planned
• Always set an end date for promotional offers