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🏠 Home Dashboard (Overview Screen) The Home Dashboard is the main landing page after logging into Razorpay. It provides a quick summary of your account…

By Abhishek DuttaPublished 29 January 2026

Operator's note

Most razorpayarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.

🏠 Home Dashboard (Overview Screen)

The Home Dashboard is the main landing page after logging into Razorpay.
It provides a quick summary of your account status, recent payment performance, and settlement information.


1. Top Notification Bar – Capture Settings

At the top, a notification shows the current Capture Settings:

  • It indicates whether payments are being auto-captured after successful authorization.

  • A link is provided to configure or change capture behavior.

This helps control when payments are captured from customers.


2. Date Range Filter

You can select a date range (for example: Past 30 Days).

This filter updates:

  • Payment volume

  • Number of transactions

  • Graph data

  • Performance statistics

Used to analyze payments for a specific period.


3. Current Balance & Settlement Info (Top Right)

This section shows:

  • Current Balance – Amount available in Razorpay account (example: ₹7,712.58)

  • Next Settlement Date & Time – When the amount will be transferred to your bank

  • Settle Now Button – Manually trigger settlement if enabled

This helps track pending money and upcoming bank credits.


4. Key Summary Cards (Performance Metrics)

These four cards show important payment statistics:

a) Payment Volume

  • Total amount collected in the selected date range

  • Example: ₹4.93 Lakhs

  • Shows increase or decrease compared to the previous period

Used to track total business revenue.

b) Number of Payments

  • Total number of successful payments received

  • Example: 280 payments

Helps monitor transaction count and activity level.

c) Saved Card Payments

  • Percentage of payments made using saved cards

  • Example: 100%

Indicates repeat customer usage and convenience features.

d) Number of Refunds

  • Total refunds issued in the selected period

  • Example: 1 refund

Helps monitor refund frequency and customer issues.


5. Payment Trend Graph

This graph shows daily / weekly / monthly payment trends.

Features:

  • X-axis: Dates

  • Y-axis: Payment amount

  • Line graph showing collection pattern

Options available:

  • View by Hourly / Daily / Weekly / Monthly

  • Filter by Total Volume or payment type

  • Download graph data

Used to:

  • Identify peak sales days

  • Monitor drops or spikes in revenue

  • Analyze business growth trends

6. Payment Insights Section

The Payment Insights section provides a visual breakdown of payments by method for the selected date range.

Key Features:

  • Displays total payment volume grouped by payment methods (UPI, Cards, Net Banking, Wallets, etc.).

  • Each colored bar represents a different payment method.

  • Example shown:

    • UPI – ₹3.98 Lakhs (80.75%) → Major share of transactions

    • Cards – ₹85.85K → Smaller portion

Filters & Controls:

  • Showing: All Methods – You can filter by specific payment methods.

  • View Type – Option to view by:

    • Payment Volume

    • Number of Payments

  • Download Icon – Export insight data for reporting and analysis.

Usage:

This section helps merchants to:

  • Identify the most popular payment method

  • Optimize checkout experience

  • Monitor customer payment preferences

  • Decide which payment modes to promote or prioritize


7. Recent Activity Section

The Recent Activity panel shows the latest transactions in real time.

It has three tabs:

1. Payments Tab (Default)

Displays recent payment attempts with details:

  • Amount – Transaction amount

  • Payment ID – Unique Razorpay payment reference (clickable)

  • Time – When the transaction occurred

  • Status:

    • 🟢 Captured – Payment successful and money captured

    • 🔴 Failed – Payment attempt failed

This is useful for:

  • Quickly checking recent customer payments

  • Verifying successful orders

  • Investigating failed transactions

At the bottom, “View all Payments” opens the full Transactions page.


8. Left Sidebar Navigation

Main menu options available:

  • Home – Overview dashboard

  • Transactions – View all payments

  • Settlements – Track bank transfers

  • Payment Links – Create payment links

  • Customers – Customer profiles

  • Reports – Download transaction and settlement reports

  • Account & Settings – Business, bank, API and configuration

  • Developers – API keys, webhooks, integration tools

  • Apps & Deals – Razorpay add-ons and partner apps


9. Live Mode Indicator (Top Right)

Shows the account is in Live Mode, meaning:

  • Real customer payments are being processed

  • Actual money is being settled to the bank

Test Mode can be used during development and testing.

Common follow-ups

Questions Indian D2C teams ask alongside this one

What's the fastest way to get help if a step here breaks for me?

Send the form at the link below — the founder replies within one business day, usually faster. If it's a payment-gateway or shipping issue mid-order, call +91 98666 62226 and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.

Why does this article reference Razorpay instead of generic Shopify documentation?

Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the razorpay section is the part of that catalogue most relevant when you're working on what this article covers.

When does this article get updated?

When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.

Still stuck? Talk to support.

Send the form — the founder replies within one business day, usually faster.

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