How to Log In to the Shopify App (Mobile) Follow these steps to access your Shopify store using the Shopify mobile app . Step 1: Open the Shopify App Open the…
Operator's note
Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
Follow these steps to access your Shopify store using the Shopify mobile app.
Open the Shopify app on your mobile phone
On the welcome screen, you will see two options:
Get started
Log in
👉 Tap Log in
On the Log in page, enter your Shopify account email ID
Tap Continue with email
📌 You can also log in using:
Apple
Facebook
(Only if your Shopify account is linked to these options)
On the next screen, type your password
Tap Log in
If two-factor authentication (2FA) is enabled, complete the verification
SMS code
Email code
Authenticator app
This step helps keep your store secure.
If your email is linked to multiple Shopify stores, a list will appear
Tap the store name you want to manage
You will be redirected to the Shopify Home Dashboard, where you can:
View orders
Add products
Check sales
Manage store settings
Do not share login credentials with unauthorized users
Enable 2-step verification for better security
Use a strong password
Log out if using a shared device
Common follow-ups
WhatsApp the support team at the link below. We reply within the hour during business hours (Mon–Fri 09:00–18:00 IST). If it's a payment-gateway or shipping issue mid-order, flag it as urgent and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
Visakhapatnam, Andhra Pradesh 530003, India
Mon–Fri 09:00–18:00 IST
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