Managing Inventory in Shopify (Step-by-Step SOP) The Inventory section in Shopify allows you to view and update product stock levels across your store and…
Operator's note
Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
The Inventory section in Shopify allows you to view and update product stock levels across your store and warehouse locations.
Log in to Shopify Admin
From the left sidebar, click Products
From the Products dropdown, click Inventory
📌 This is your Inventory Management area where you can manage stock for all products.
In the Inventory table, you can check and modify stock by clicking on the relevant product cell.
Stock that customers can buy immediately on your website
Example:
If Available = 2, customers can place orders for 2 units
Available quantity changes when:
You manually adjust stock
A new order is placed
A returned item is restocked
Stock transfer is received
Total physical stock available in your warehouse or store
Includes:
Stock available for sale
Stock reserved for orders (Committed)
Formula:
On Hand = Available + Committed
Example:
On Hand: 5
Committed: 2
Available: 3
Stock reserved for confirmed orders that are not yet shipped
When a customer places an order:
Quantity moves to Committed
It cannot be purchased by another customer
Example:
If a customer buys 1 earring set:
Committed = 1
Available reduces by 1
Stock that exists but is not available for sale
This happens when:
Inventory transfer is in progress
Stock is being moved between locations
A location is disabled
Stock is reserved for internal use
After making inventory updates, click Save
Ensure all quantities are correct before saving
Update inventory daily to avoid overselling
Do not edit inventory during peak sale hours unless necessary
Regularly reconcile physical stock vs Shopify stock
Use Committed stock to track pending orders
Common follow-ups
WhatsApp the support team at the link below. We reply within the hour during business hours (Mon–Fri 09:00–18:00 IST). If it's a payment-gateway or shipping issue mid-order, flag it as urgent and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
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