Payment Details & Refund

Payment Detail Page

The Payment Detail Page displays complete information about an individual transaction. This page helps merchants verify payment status, track customer details, understand charges, and initiate refunds.

---

🔹 Header Section

At the top of the page, the following information is shown:

• Payment Amount – Displays the total amount paid by the customer (example: ₹799.00).
  
  

• Payment Status – Shows the current state of the transaction such as:
  
  

  • Created
    

  • Authenticated
    

  • Authorized
    

  • Captured (successful payment)
    

  • Refunded
    

  • Failed
    
    

• Created On – Date and time when the payment was initiated.
  
  

---

🔹 Refund Action Panel

On the right side, the dashboard provides the option to:

• Issue Refund – Used to initiate:
  
  

  • Full refund
    

  • Partial refund
    

  • Instant refund (if supported by the payment method)
    
    

This allows merchants to return money to customers directly from the dashboard.

---

🧾 Payment Details Section

This section contains all technical and customer-related information for the selected payment.

---

🔸 Identification Details

• Payment ID – Unique Razorpay payment reference ID for tracking the transaction.
  

• Bank RRN – Bank Reference Retrieval Number used for reconciliation with bank statements.
  

• Order ID – Razorpay Order ID linked with this payment (used mainly in API integrations).
  

• Invoice ID – Displays invoice reference if an invoice was generated.
  
  

---

🔸 Payment Method Information

• Payment Method – Displays how the customer paid (UPI, Card, Netbanking, Wallet, etc.).
  

• Payer Account Type – Shows the source account type (Bank Account, Wallet, Card, etc.).

---

🔸 Customer Details

Shows customer contact information used during the transaction:

• Mobile Number
  

• Email Address
  
  

This helps in customer verification and support handling.

---

🔸 Fee & Charges Breakdown

• Total Fee – Total charges deducted by Razorpay.
  

• Partner Fee – Platform or partner service fee.
  

• GST – Tax applied on Razorpay charges.
  

• Fee Bearer – Indicates who pays the transaction fee (merchant or customer).
  
  

---

🔸 Application & Metadata

• App Name / App ID – Shows the application used to create the payment (if applicable).
  
  

• Description – Optional description passed during payment creation.
  
  

• Notes – Custom key-value information added during payment creation, such as:
  
  

  • Website origin
    

  • Internal order reference
    

  • Referrer system

---

🔸 Authorization Information

• Late Authorized – Indicates whether the payment was authorized after the standard time window.
  

• Auto Captured – Shows whether the payment was captured automatically or manually.
  
  

---

🔁 Refund Section

At the bottom of the page:

• Displays current refund status
  

• Shows if any refunds have already been issued
  

• Provides the Issue Refund button for initiating new refunds

---

🎯 Purpose of the Payment Detail Page

This page is mainly used to:

• Verify successful or failed transactions
  

• Track customer and payment references
  

• Reconcile payments with bank settlements
  

• Initiate and manage refunds
  

• Debug API or checkout related issues