Payment Details & Refund

Payment Detail Page

The Payment Detail Page displays complete information about an individual transaction. This page helps merchants verify payment status, track customer details, understand charges, and initiate refunds.

🔹 Header Section

At the top of the page, the following information is shown:

• Payment Amount – Displays the total amount paid by the customer (example: ₹799.00).
  
  
• Payment Status – Shows the current state of the transaction such as:
  
    
  • Created
    
  • Authenticated
    
  • Authorized
    
  • Captured (successful payment)
    
  • Refunded
    
  • Failed
    
    
• Created On – Date and time when the payment was initiated.
  
  

🔹 Refund Action Panel

On the right side, the dashboard provides the option to:

• Issue Refund – Used to initiate:
  
  
  • Full refund
    
  • Partial refund
    
  • Instant refund (if supported by the payment method)
    
    

This allows merchants to return money to customers directly from the dashboard.

🧾 Payment Details Section

This section contains all technical and customer-related information for the selected payment.

🔸 Identification Details

• Payment ID – Unique Razorpay payment reference ID for tracking the transaction.
  
• Bank RRN – Bank Reference Retrieval Number used for reconciliation with bank statements.
  
• Order ID – Razorpay Order ID linked with this payment (used mainly in API integrations).
  
• Invoice ID – Displays invoice reference if an invoice was generated.
  
  

🔸 Payment Method Information

• Payment Method – Displays how the customer paid (UPI, Card, Netbanking, Wallet, etc.).
  
• Payer Account Type – Shows the source account type (Bank Account, Wallet, Card, etc.).

🔸 Customer Details

Shows customer contact information used during the transaction:

• Mobile Number
  
• Email Address
  
  

This helps in customer verification and support handling.

🔸 Fee & Charges Breakdown

• Total Fee – Total charges deducted by Razorpay.
  
• Partner Fee – Platform or partner service fee.
  
• GST – Tax applied on Razorpay charges.
  
• Fee Bearer – Indicates who pays the transaction fee (merchant or customer).
  
  

🔸 Application & Metadata

• App Name / App ID – Shows the application used to create the payment (if applicable).
  
  
• Description – Optional description passed during payment creation.
  
  
• Notes – Custom key-value information added during payment creation, such as:
  
  
  • Website origin
    
  • Internal order reference
    
  • Referrer system

🔸 Authorization Information

• Late Authorized – Indicates whether the payment was authorized after the standard time window.
  
• Auto Captured – Shows whether the payment was captured automatically or manually.
  
  

🔁 Refund Section

At the bottom of the page:

• Displays current refund status
  
• Shows if any refunds have already been issued
  
• Provides the Issue Refund button for initiating new refunds

🎯 Purpose of the Payment Detail Page

This page is mainly used to:

• Verify successful or failed transactions
  
• Track customer and payment references
  
• Reconcile payments with bank settlements
  
• Initiate and manage refunds
  
• Debug API or checkout related issues