Reports
Reports Section – Razorpay Dashboard The Reports module allows merchants to generate, download, and schedule detailed reports for all business activities…
Operator's note
Most razorpayarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
Reports Section – Razorpay Dashboard
The Reports module allows merchants to generate, download, and schedule detailed reports for all business activities including payments, settlements, refunds, orders, subscriptions, payment links, and reconciliations.
These reports are mainly used for accounting, reconciliation, auditing, taxation, and business analysis.
You can access this section from the left sidebar:
Reports → Overview
🔹 Top Navigation Options
At the top of the Reports page, the following options are available:
- Overview – Displays all available report categories and standard report templates.
- Downloads – Shows previously generated and downloaded reports.
- Schedules – Manage automated scheduled reports sent to email.
Action Buttons
- View Docs – Opens Razorpay documentation related to reports.
- Schedule Report – Allows setting up recurring reports (daily, weekly, monthly).
- Download Report – Manually generate and download a selected report.
🔹 Report Categories & Standard Reports
The reports are grouped into multiple categories for easy access.
🔸 Settlements
1. Settlements
Provides a list of all settlement transactions within a selected date range.
Includes:
- Settlement ID
- Gross amount
- Deductions (fees & GST)
- Net settled amount
- Settlement status and dates
Used for tracking payouts credited to the bank.
2. Settlement Recon
Provides detailed reconciliation between payments and settlements.
Includes:
- Payment IDs linked to each settlement
- Fee and tax breakup per transaction
- Net amount credited per payment
Used mainly for finance and bank reconciliation.
🔸 Payments
1. Payments
Provides details of all payment transactions.
Includes:
- Payment ID
- Order ID
- Amount
- Status (Created, Captured, Failed, etc.)
- Payment method
- Date & time
Used for daily transaction tracking and reconciliation.
2. QR Code Report with Pay ID
Shows payments made using QR codes, along with associated Payment IDs.
3. Payments Report with Offers
Displays payments where offers or discounts were applied.
Used to analyze promotional campaigns.
4. Turbo UPI Payments
Lists all payments processed using Turbo UPI method.
5. Emondat / Failed Transaction Summary
Provides a summary of failed eMandate / recurring payment transactions along with failure reasons.
🔸 Transactions
1. Combined Report
A consolidated report that includes:
- Payments
- Refunds
- Adjustments
- Transfers
- Settlements
Used for complete financial auditing in a single file.
2. Credit Usage Report
Shows credit usage across transactions including refunds, transfers, and settlements.
🔸 Orders
Orders
Provides details of all orders created in Razorpay.
Includes:
- Order ID
- Amount
- Attempts
- Payment status
- Creation date
Used to track order lifecycle and payment success rate.
🔸 Refunds
1. Refunds
Displays all refund transactions.
Includes:
- Refund ID
- Payment ID
- Refund amount
- Status
- Speed (Normal / Instant)
2. Instant Refunds
Specifically shows refunds processed using Instant Refund option.
🔸 Payment Links
1. Payment Links
Provides details of payments collected via Payment Links.
2. Payment Page
Lists payments collected via hosted Payment Pages.
3. Payment Button Report
Shows payments collected through embedded payment buttons.
🔸 Subscriptions
Subscriptions Report
Provides subscription-level data:
- Subscription ID
- Customer details
- Status (Active, Cancelled, Failed)
- Billing cycles
- Payment history
Used for managing recurring billing.
🔸 Custom Reports
Custom reports provide advanced tracking and business insights.
Examples include:
- Monthly Invoice Report – Monthly invoice summary for accounting and GST filing.
- Custom Transfers with Notes – Transfers along with custom tagging notes.
- Subscriptions Update Report – Tracks subscription status updates.
- Token Update Report – Shows updated recurring payment tokens.
- Submerchant Report for Non-Platform Partners – For marketplace and partner accounts.
- Custom Identifier Status Report – Tracks identifiers nearing closure.
🔸 QR Code
QR Codes Report
Shows all payments collected using Razorpay QR codes.
🔸 On-Demand Settlement
On Demand Settlement
Lists settlements that were manually triggered using the Settle Now option.
🔸 Contacts
Vendor Standard Report
Provides vendor and contact-level transaction data.
🔸 Batch Pages
- Bulk Payment Page Customers Report – Customer details for bulk payment pages.
- Bulk Payment Page Payments Report – Payment details from bulk payment pages.
🔸 Rewards / Marketplace Transactions
RMP Orders
Displays reward marketplace order data.
🔸 Other Reports
Monthly Invoice
Allows downloading monthly Razorpay invoices in a single file.
Used for tax filing and accounting records.
🔹 Usage of Reports Section
The Reports module is mainly used for:
- Daily and monthly bank reconciliation
- Accounting and GST filing
- Auditing transaction history
- Monitoring refunds and disputes
- Analyzing payment methods and business performance
- Tracking settlements and payouts
Common follow-ups
Questions Indian D2C teams ask alongside this one
What's the fastest way to get help if a step here breaks for me?
Send the form at the link below — the founder replies within one business day, usually faster. If it's a payment-gateway or shipping issue mid-order, call +91 98666 62226 and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Why does this article reference Razorpay instead of generic Shopify documentation?
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the razorpay section is the part of that catalogue most relevant when you're working on what this article covers.
When does this article get updated?
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
Still stuck? Talk to support.
Send the form — the founder replies within one business day, usually faster.