Shopify Billing Overview (Step-by-Step SOP) The Billing section in Shopify helps you track your subscription charges, transaction fees, taxes, and payments .…
Operator's note
Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
The Billing section in Shopify helps you track your subscription charges, transaction fees, taxes, and payments.
Log in to Shopify Admin
Go to the bottom-left corner
Click Settings
From the Settings menu, click Billing
Notification (if address or billing info needs correction)
Upcoming bill
Past bills
Payment method / Bank account details
In the Upcoming bill section, you can see:
Total amount Shopify will charge next
Example: “Next bill in 7 days”
Or “When billing threshold is reached”
UPI ID
Debit / Credit Card
Net Banking
Click the pencil icon (✏️) next to the payment method
Update with a new payment option
Click View bill (right side) to preview the full bill details
Scroll down to Past bills.
You can filter bills by:
All
Paid
Unpaid
🔍 Search icon – Find bills using:
Bill number
Date
🔽 Filter (funnel) icon – Filter bills by status or date
☰ Column icon – Customize how the table is displayed
👉 Click any blue bill number to open full bill details.
After opening a bill, you will see the bill summary at the top:
Total amount charged by Shopify
Paid / Unpaid
Exact payment date
Example: UPI ID, Credit Card
Click Export bill (top-right)
Download as PDF or CSV
Shows when the bill was created and paid
Scroll down to the Details section.
Click the arrow (▼) to expand each charge
You may see:
Shopify plan subscription fee
Transaction fees
App charges
Taxes (IGST / GST)
Additional service fees
👉 Click View in charge table to see all charges in a clean list format.
At the bottom of the bill, you will see:
Subtotal
Taxes (example: IGST)
Payment received
Amount due
If fully paid, this will show ₹0.00
Click Export bill to save the bill for accounting or GST records
Ensure billing address matches GST records
Download bills monthly for accounting and tax filing
Monitor transaction fees if order volume increases
Update payment method before bill date to avoid store disruption
Common follow-ups
WhatsApp the support team at the link below. We reply within the hour during business hours (Mon–Fri 09:00–18:00 IST). If it's a payment-gateway or shipping issue mid-order, flag it as urgent and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
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Mon–Fri 09:00–18:00 IST
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