Settings / General
Updating Store Details in Shopify (Step-by-Step SOP) This section explains how to update your store name, contact details, and business address in Shopify.…
Operator's note
Most shopifyarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
Updating Store Details in Shopify (Step-by-Step SOP)
This section explains how to update your store name, contact details, and business address in Shopify.
Step 1: Open Settings → General
- Log in to Shopify Admin
- On the left sidebar, scroll to the bottom
- Click Settings
- From the Settings menu, click General
You will now see three main sections:
- Store details
- Billing address
- Store defaults
Step 2: Edit Store Details (Name, Email, Phone)
- In the Store details section, click the pencil (✏️) icon
(or click the three dots ⋯ and select Edit profile) - A popup window will open. You can edit:
Store Name
- This is the name shown to customers on your website and emails
Store Email
- Email ID where you receive:
- Order notifications
- Customer messages
- Shopify alerts
Store Phone
- Your official store contact number
- Displayed on website and order notifications
- After making changes, click Save
Step 3: Edit Billing Address (Business Address)
- In the same General page, locate Billing address
- Click the pencil (✏️) icon to edit
- A popup will appear. Fill in the following details carefully:
Legal Business Name
- Your official registered business name
Country / Region
- Select your country (example: India)
Address
- Your business address
Apartment / Suite (Optional)
- Fill only if applicable
City
- Your city name
State
- Your state
(example: Telangana, Karnataka, Maharashtra, etc.)
PIN Code
- Your area PIN code
- Click Save after entering all details
Step 4: Confirm and Final Check
- Ensure you clicked Save on all popups
- Close any open popups
- Recheck the updated details on the General page
✅ Your store name, email, phone number, and business address are now successfully updated.
✅ Best Practices (India-Specific)
- Use your registered business name for billing
- Keep email and phone number active for customer communication
- Ensure address matches GST and courier records
- Update details immediately if business info changes
Common follow-ups
Questions Indian D2C teams ask alongside this one
What's the fastest way to get help if a step here breaks for me?
Send the form at the link below — the founder replies within one business day, usually faster. If it's a payment-gateway or shipping issue mid-order, call +91 98666 62226 and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Why does this article reference Shopify instead of generic Shopify documentation?
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the shopify section is the part of that catalogue most relevant when you're working on what this article covers.
When does this article get updated?
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
Still stuck? Talk to support.
Send the form — the founder replies within one business day, usually faster.