Settlements Section The Settlements Page in the Razorpay Dashboard displays all settlement transactions where collected payments are transferred from Razorpay…
Operator's note
Most razorpayarticles you find online are written for a US merchant on Stripe. This one is written for an Indian D2C team — where COD still drives 50–70% of orders, UPI Intent settles in seconds, RTO eats margin in Tier 2/3 lanes, and Diwali pulls a quarter's revenue into a two-week window. If a step below references a payment gateway choice, the answer isn't universal: we pick by vendor response rate, not affiliation. Razorpay, PhonePe, Easebuzz and Cashfree Payments are listed alphabetically in our docs because the right one depends on your AOV, your COD ratio, and how fast the gateway's support team replies on a Sunday at 11pm.
The Settlements Page in the Razorpay Dashboard displays all settlement transactions where collected payments are transferred from Razorpay to the merchant’s registered bank account. This page helps merchants track balances, settlement cycles, payout status, and bank transfer references.
The top summary bar provides a quick snapshot of the merchant’s settlement status.
Displays the available balance currently held by Razorpay and eligible for settlement.
This amount includes captured payments minus refunds, chargebacks, and fees.
Allows merchants to manually initiate an on-demand settlement instead of waiting for the automatic settlement cycle.
Shows the amount scheduled to be settled today as per the configured settlement cycle.
If non-zero, this amount will be transferred to the merchant’s bank account automatically.
Displays the last processed settlement amount.
Status indicates whether the settlement has been successfully processed.
Shows the amount scheduled for the next settlement batch.
Also displays the expected processing date and time.
My Settlement Cycle – Opens the configured settlement frequency (daily, T+1, T+2, etc.).
Documentation – Opens Razorpay settlement-related help documentation.
Displays all automatic settlements processed as per the regular settlement cycle.
Displays settlements initiated manually using the Settle Now option.
Merchants can filter settlements using:
Duration – Select time range (All Time, custom range, etc.)
UTR Number – Search using the bank transfer reference number
Settlement ID – Search using Razorpay settlement reference
Status – Filter by settlement status (All, Created, Processed, Failed, Initiated)
Buttons:
Search – Apply filters
Clear – Reset filters
The settlements table lists all payout records with detailed bank transfer information.
Created On – Date and time when the settlement was initiated
Settlement ID – Unique Razorpay settlement reference ID
UTR Number – Bank transaction reference number for tracking in bank statements
Net Settlement – Final amount credited to the merchant’s bank account after deductions
Status – Settlement processing status (Processed, Failed, Reversed, Pending)
Details – Opens the detailed settlement breakdown page
Common settlement statuses include:
Processed – Amount successfully credited to the bank account
Pending – Settlement initiated but not yet credited
Failed – Settlement failed due to bank or account issues
Reversed – Amount reversed back to Razorpay balance
This page is mainly used to:
Track daily and scheduled payouts
Verify bank credits using UTR numbers
Monitor pending or failed settlements
Reconcile Razorpay settlements with bank statements
Download settlement reports for accounting
The Settlement Detail Page displays the complete breakdown of a single settlement transaction, including deposit status, bank reference numbers, fee deductions, and the list of all payments included in that settlement batch.
This page is accessed by clicking the “Details” link from the Settlements list.
At the top of the page, a summary banner displays:
Settlement Amount – The final amount credited to the merchant’s bank account
Status Indicator – Green check mark indicates a successful settlement
Deposit Date – Date on which the amount was credited to the bank
This section shows key identifiers for bank reconciliation and support tracking.
Unique Razorpay reference ID for the settlement batch
Used for internal tracking and support queries
Bank transaction reference number generated by the bank
Used to match the settlement with your bank statement
This is the primary reference for confirming successful credit in the bank.
This section provides a financial breakdown of how the final settlement amount is calculated.
Total amount collected from all payments included in this settlement
You can click “View details” to see individual payment-level contributions.
Shows all charges deducted by Razorpay before settlement:
Razorpay processing fee for handling transactions
GST applied on Razorpay platform fees
Final amount credited to the merchant’s bank account after all deductions
Formula:
Net Settlement = Gross Settlement – Total Deductions
The timeline shows the complete lifecycle of the settlement:
Settlement Initiated – Date and time when Razorpay created the settlement batch
Settlement Deposited – Date and time when the bank credited the amount
Also displays:
Net Amount Credited
Primary UTR Number
Additional UTR Number (if applicable, for split or secondary transfers)
This section is helpful if the settlement is delayed or under verification.
This table shows all individual payments included in this settlement.
Created On – Date and time when the payment was captured
Payment ID – Unique Razorpay payment reference ID
Payment Method – Mode of payment (UPI, Card, Netbanking, etc.)
Gross Amount – Original payment amount collected from the customer
Deductions – Processing fee and GST deducted for that payment
Net Amount – Final amount contributed to this settlement from that payment
Details – Opens the individual Payment Detail Page
This page is mainly used to:
Verify that settlements are successfully credited
Match Razorpay settlements with bank statements using UTR numbers
Understand fee and tax deductions clearly
Audit individual payments included in a settlement
Resolve payout-related queries with banks or Razorpay support
Common follow-ups
WhatsApp the support team at the link below. We reply within the hour during business hours (Mon–Fri 09:00–18:00 IST). If it's a payment-gateway or shipping issue mid-order, flag it as urgent and we move it to the top of the queue — a stuck checkout is a revenue leak, not a support ticket.
Generic Shopify docs are excellent for the global merchant. Indian ecommerce runs on different rails — UPI, COD, Shiprocket, GST invoicing, RTO mitigation by pincode — and most of that isn't in the official help centre. Our Knowledge Base is the SOP layer we wrote for our own ops team running 200+ stores; the razorpay section is the part of that catalogue most relevant when you're working on what this article covers.
When the underlying tool changes — a Shopify checkout extension schema update, a payment-gateway API revision, a Shiprocket dashboard redesign, a COD app deprecation — the article changes that week, not the next quarter. If you spot something that no longer matches your screen, message us; the article gets re-recorded against the live admin within a day or two.
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