When You Need an ERP/OMS
You DON’T need an ERP if:
- You’re doing under 100 orders/day
- You sell on one channel (just your Shopify store)
- Inventory is in one location
- You can manage with Shopify + spreadsheets
You DO need one when:
- 100+ orders/day and manual processing causes errors
- Multi-channel selling — Shopify + Amazon + Flipkart, and inventory sync is a nightmare
- Multi-warehouse — Stock in 2+ locations and you’re overselling or underselling
- High return rate — Returns processing and restocking is eating your time
- Growth blocked — You can’t add a new marketplace or warehouse because operations can’t handle the complexity
ERP vs OMS: What’s the Difference?
|
OMS (Order Management System) |
ERP (Enterprise Resource Planning) |
| Focus |
Order processing, inventory, shipping |
Everything: orders, inventory, accounting, HR, procurement |
| Complexity |
Medium |
High |
| Cost |
₹5K-25K/month |
₹15K-1L+/month |
| Implementation time |
1-2 weeks |
4-12 weeks |
| Best for |
D2C brands focused on operations |
Brands needing full business management |
For most D2C brands doing 100-1,000 orders/day, an OMS is sufficient. You don’t need full ERP until you’re a ₹5Cr+ revenue business.
Comparison: Unicommerce vs Vinculum vs Zoho Inventory
| Feature |
Unicommerce |
Vinculum |
Zoho Inventory |
| Starting price |
₹8K/month |
₹15K/month |
₹5K/month |
| Best for |
Indian D2C, marketplace sellers |
Enterprise, multi-brand |
Budget-conscious, Zoho stack |
| Shopify integration |
Native |
Native |
Native |
| Amazon/Flipkart sync |
Excellent |
Excellent |
Good |
| Quick commerce integration |
Yes (Blinkit, Zepto) |
Yes |
Limited |
| Warehouse management |
Yes |
Yes (advanced) |
Basic |
| Returns management |
Good |
Excellent |
Basic |
| B2B/wholesale |
Limited |
Yes |
Yes |
| Indian tax (GST) |
Built-in |
Built-in |
Built-in |
| Implementation support |
Good (Indian team) |
Excellent (dedicated manager) |
Self-serve + docs |
Our Recommendation
- 100-500 orders/day, mostly D2C: Unicommerce — Purpose-built for Indian D2C, most marketplace integrations, affordable.
- 500+ orders/day, multi-brand or B2B+D2C: Vinculum — Enterprise-grade, better for complex operations, dedicated implementation support.
- Under 100 orders/day, tight budget: Zoho Inventory — Gets the basics right at the lowest cost. Upgrade when you outgrow it.
Implementation Checklist
- Map your current process — Before implementing any system, document your order flow: order received → picked → packed → shipped → delivered/returned.
- Clean your data — Import accurate SKU data, current inventory counts, and supplier information. Garbage in = garbage out.
- Start with one channel — Don’t connect all channels on day one. Start with your highest-volume channel, verify everything works, then add others.
- Train your team — The tool is only as good as the people using it. Budget 1-2 weeks for training.
- Run parallel for 2 weeks — Keep your old system running alongside the new OMS for 2 weeks. Verify order counts and inventory match.
Need Help With Operations?
At Growww Tech, we implement OMS/ERP systems for D2C brands and optimize multi-channel operations. Let’s streamline your operations.
Related reading:
