Royal Heritage Hub

Behind the build

What goes into a Shopify build for a shopify + heritage branding brand like Royal Heritage Hub

Most shopify + heritage branding founders we meet have already done the hard part. Royal Heritage Hubhad a product, customers asking on Instagram or WhatsApp, and a real category instinct. What was missing was the wiring: a Shopify store that could take an order at 11pm without anyone manually replying, a payment gateway picked for vendor response rate (not affiliation), shipping connected to Shiprocket, GST-compliant invoices, and a checkout that doesn't leak conversions on the 78% of Indian traffic that arrives on mobile.

That's the shape of every build we ship: foundation first, performance second, finishing touches third. We don't lead with a custom theme's pixel-perfect hero animation. We lead with the boring things — payment gateway settling cleanly into the right account, COD verification cutting fake orders, the return form generating a Shiprocket pickup automatically — and then layer the brand finish on top. The reason is simple: a beautiful store that loses ₹80 per COD order to RTO breaks the unit economics before the brand ever scales.

How we typically work with Royal Heritage Hub-shaped brands

The engagement runs in four-week sprints. Week one is the diagnostic: where the brand is selling today, where the money leaks, what the next ₹X looks like. For shopify + heritage branding brands, that almost always means a deeper look at category-specific pain — return rates, sizing/fit issues, photography quality, festival-driven demand spikes — before any wireframe gets drawn. Weeks two and three are the build: theme customization, payment and shipping wiring, GST setup, WhatsApp Business API, analytics (GA4 + server-side via Conversion API), and one round of QA on a real test order. Week four is launch and the first hand-over — recorded training so the team can edit, upload, and fulfil without calling us.

Why this matters for Indian D2C founders

Indian ecommerce isn't a smaller version of US ecommerce. It's a different machine. UPI Intent settles in seconds. COD still drives 50–70% of orders for newer brands. RTO eats margin in Tier 2/3 lanes unless you actively manage pincode-level policy. Diwali pulls a quarter's worth of revenue into a two-week window. None of that is in the global Shopify playbook — which is why we publish operator notes on every one of these patterns and rebuild them into every store we launch. The outcome a brand like Royal Heritage Hubships isn't a website. It's a small, durable engine: orders in, money in the bank, customer updates on WhatsApp, returns and refunds reconciled the same week, and a founder who can take a Sunday off without watching the support inbox.