From three vendor quotes to ₹50,000 — fixed.

We'll begin by gathering your requirements, including brand preferences, target audience, and business goals.

• You'll gain access to our client portal at portal.growwwtech.com for seamless communication, approvals, and progress tracking.
• We'll guide you through the setup of a payment gateway (Razorpay, PhonePe, Easebuzz, or Cashfree Payments — chosen based on vendor response rate and client requirement) and shipping partners (Shiprocket or Delhivery) to ensure a smooth launch.

If UI/UX design is included, your store will feature a custom, mobile-first design reflecting your brand's identity.

• Designs will be shared via Figma, and up to three (3) revision rounds are included.
• You may share reference websites (for example, Myntra, Nykaa) to guide the design direction.
• If you're not satisfied after the approved revision rounds, the project may proceed using the existing design, or you may engage a third-party designer and share the final UI/UX assets with us for development.
• You must provide logos and banners. If branding assets are not available, we can offer a separate paid design service, provided this requirement is communicated in advance.

Your Shopify store will include essential pages such as Home, Shop (with filters), Product pages, Cart, Checkout, About, Contact, and policy pages.

• Policy pages include Privacy Policy, Refund Policy, Shipping Policy, and Terms & Conditions.
• If UI/UX design is excluded, the store will be built on the Growww Tech custom theme — built in-house and customised based on your business requirements and technical complexity.
• In cases where advanced functionality requires a paid theme or third-party plugin, you must purchase the required theme or plugin directly.
• Product upload is not included. We will create collections as per your requirements and provide training on how to add products. Shopify supports unlimited products, collections, and variants.
• GST configuration, address visibility, and compliance with Indian legal requirements are included during development.
• Domain purchase is not included — you must purchase and manage the domain independently.
• Branded emails (e.g., hello@yourcompany.com) will be configured using Zoho's free plan, Google Workspace, or Microsoft, provided you pay for those subscriptions independently.

The store will undergo testing across browsers and devices to ensure everything works perfectly.

• Testing includes real payment testing, live pincode-based shipping checks, performance optimisation, accessibility checks, and Core Web Vitals optimisation.
• Basic SEO optimisation is included. Advanced SEO services are available under separate plans upon request.

Any request not explicitly mentioned in this proposal is considered out-of-scope work.

• The project includes 30 complimentary hours for such requests.
• All hours are transparently tracked in the Growww Tech client portal.
• Additional work beyond complimentary hours will be charged at ₹1,000 per hour, subject to your approval.

Upon receipt of the final payment, Shopify ownership will be fully transferred to you.

• All store credentials, app details, and handover documentation will be shared.
• Post-handover, Growww Tech may retain collaborator access only if you choose to provide it, to enable faster support and future enhancements.

All third-party integrations are initiated only after the Shopify ownership transfer.

• Shopify does not allow password removal or third-party verification before transfer.
• Integrations include a payment gateway (Razorpay, PhonePe, Easebuzz, or Cashfree Payments — chosen based on vendor response rate and client requirement), Shiprocket or Delhivery, Google Analytics, social commerce tools, and WhatsApp alerts via the Shopify WhatsApp app.
• Typical completion time is 7-15 days, depending on the responsiveness of third-party partners.
• Growww Tech acts as a facilitator between you and third-party providers. Documentation delays on your side may impact timelines.
• International payments require an IEC Certificate, which you must provide.
• WhatsApp API usage charges are billed directly by Meta and are not included in this proposal.

One consolidated training session (recorded) will be provided, covering everything you need to run your store.

• Training covers store management, order handling, refunds, and WhatsApp automation.
• Any number of your team members may attend the session.
• No AMC (annual maintenance contract) on this engagement. Bug fixes for everything we shipped are included for the lifetime of the store — that's part of the long-term partnership, not a recurring fee.
• Content updates, new features, banners, or marketing changes are out-of-scope of bug-fix support; they're covered under an optional Growth Retainer (₹30K/month).

All documentation related to store setup, integrations, and maintenance will be shared via the client portal.

• As Shopify is a SaaS platform, downloadable backup files are not provided.
• Documentation is centralised and always accessible via the portal.